Key aspects of the Technical Certification Training includes:
Builds robust self-sufficiency. Reduces dependence on Fidessa resources
Avoid “key man dependencies”. Don’t complete the project with only the technical lead knowing how to support the application
Certification holds trainees accountable for learning – the certification test is mulit-part, rigorous and comprehensive. Learning is validated
Half-to full-day certification test is administered on-site. Certification report is included
Certification program began as internal training for new Fidessa support and professional services team members
The Fidessa production support team works most efficiently and productively with certified technical specialists. There is a shared, comprehensive body of knowledge from which to approach an issue
Fidessa has issued over 50 certifications to date to 12 different clients. Many clients have certified two or more staff members